Privacy Policy

This Privacy Policy explains what information Westerville Restoration Group ("this site," "we," or "us") collects when you call the phone number listed on this site or submit the contact form, and how that information is used and shared. This site operates as a call-routing and referral service connecting property owners with independent, licensed restoration professionals — it is not itself a restoration contractor.

Information We Collect

When you contact this site by phone or through the contact form, we may collect information such as your name, phone number, email address, property address, and a description of the water, fire, or mold damage you're reporting. Standard technical information — such as browser type, device type, and pages viewed — may also be collected automatically when you visit the site.

How We Use It

Information collected is used to route your request to an appropriate restoration professional in this network, respond to inquiries, and maintain and improve this website. Information is not used for purposes unrelated to connecting you with restoration services or responding to your inquiry.

Third-Party Referral Partners

Because this site's core function is connecting property owners with independent restoration professionals, information you submit — such as your name, phone number, address, and a description of your damage — is shared with the restoration partner(s) selected to respond to your request. Those partners are independent businesses responsible for their own use and handling of your information once received. This site does not sell personal information to unrelated third parties.

Cookies and Analytics

This site may use cookies and standard analytics tools to understand how visitors use the site and to improve its content and performance. You can control or disable cookies through your browser settings; doing so may affect some site functionality but will not prevent you from calling or submitting a contact request.

Data Retention and Security

Information submitted through this site is retained only as long as reasonably necessary to fulfill the purpose it was collected for, such as connecting you with a restoration professional and maintaining basic records of that referral. Reasonable administrative and technical measures are used to protect submitted information, though no method of transmission or storage online can be guaranteed completely secure.

Contact

Questions about this Privacy Policy or how your information has been handled can be directed through the contact form at /contact/ or by calling (614) 665-8102.